An Overview of Your Contract with Apple Vacations
1. Bookings and Payments
All that is required to reserve your vacation is a signed booking form and a deposit plus the AV-OK plan payment (if applicable). The balance due must be paid by the stated due date. We reserve the right to treat the booking as cancelled by you if the balance due is not paid on time.
2. Amendments And Cancellations
If you cancel your vacation or change your departure date, duration, class of service, name or hotel, the charges shown below become payable by you. Significant additional penalties (i.e. non-refundable airline tickets and fees, nonrefundable or non-transferable hotel promotions) may apply.
Cancellation And Change Penalties
See the Apple website details
Hotel and Name changes
See the Apple Fair Trade Contract link below. You must notify us immediately of any arrangements or cancellations. If you provide a substitute participant on a vacation, cancellation charges will be waived, but change fees apply. At time of guarantee you may purchase the AV-OK Total Vacation Security Plan to cover your cancellation and change fees. Please refer to the Plan Description.
Air Carriers
Apple Vacations has made arrangements for international air transportation to your vacation destination via certified charter or scheduled air carriers duly filed under D.O.T. regulations. Apple Vacations reserves the right to substitute alternate aircraft if necessary. Any air transportation provided by a certified charter air carrier may not be cancelled less than 10 days prior to the scheduled departure date unless it is physically impossible to operate the flight.
4. Airline Responsibility
Apple Vacations and all the airlines it uses issue tickets, coupons or electronic documents covering transportation, hotel accommodations and other services and facilities. Neither Apple Vacations nor these airlines, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any defect, negligence, or other wrongful act or omission by any other hotel agency, transportation company or party providing such services or facilities, strike, war, terrorism, weather, quarantine, sickness, government restrictions or regulations, or any other cause beyond its reasonable control. All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. Neither Apple Vacations nor the airlines are responsible under any circumstances for any bodily or emotional injury you may suffer in connection with your transportation, accommodations or any other arrangements in conjunction with this package.
5. Luggage and Personal Property
Some airlines do not cover damage to soft-sided luggage. The airlines' maximum liability for loss, damage or delay to checked baggage is limited to $2800 per ticketed passenger domestically and $9.07 per pound up to 44lbs per ticketed passenger for international travel. These limits will apply unless an excess valuation is declared at the time of check-in. All lost or damaged luggage must be reported to an airline representative at the destination airport by the passenger before you leave the airport. Checked baggage taken from the terminal building at the destination will be considered to have been received in good condition and no claim for loss or damage will be accepted after baggage has been removed from the terminal.
